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      Email Support: Monday - Friday 8:00 AM - 4:00 PM EST

      Please note that emails sent on Friday after 2:00 PM PST, or on Saturday and Sunday will be returned by the end of the day on Monday.

      Order Updates:

      • Orders placed on Friday after 11am will not be processed until the following business day. 
      • We ask that you allow us 2-3 Business Days (NOT including weekends or holidays) to process your order! Once they are shipped, we send you a confirmation email with your tracking number.
      • Personalized orders may take take 3-5 business days to process and be made. Please note all items will ship together once the personalized items are complete.  

      Shipping Updates: 

      • Please shop for Christmas a little bit earlier this year as you may have additional delays with your delivery carrier.
      • Please allow 24 hours for tracking numbers to be activated. 
      • Last guaranteed ship day for USA - DECEMBER 11
      • Last guaranteed ship date for CANADA - DECEMBER 18
      • Updated October 27 2020

      Please make sure to check your tracking information for the most up to date status of your order.

        will work on exceeding our customer expectations and we are fully dedicated to providing a great online experience. Please never hesitate to let us know how we are doing or what we can do to improve the Hockey Hall of Fame online store experience. 

        Our customer service team is here to assist you with any requests or questions regarding your order.-

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